MoMorez

Margarida N.1 Ltd  |  Company Registration No. 16443575  |  Harlow, Essex

Last updated: March 2026

These Terms and Conditions ("Terms") govern the provision of marketing services by Margarida N.1 Ltd, trading as MoMorez ("MoMorez", "we", "us", "our"), to clients ("you", "the Client"). By engaging MoMorez services — whether through a signed agreement, email confirmation, or payment — you agree to be bound by these Terms.

Please read these Terms carefully before engaging our services. If you have any questions, contact us at MomorezStore@gmail.com before proceeding.

1

Services Provided

MoMorez provides the following digital marketing services to businesses:

•       Social media management — strategy, content creation, scheduling, and community engagement across platforms including Instagram, Facebook, and LinkedIn

•       Marketing strategy — audience research, goal setting, content planning, and 90-day marketing roadmaps

•       Content creation — caption writing, visual briefs, campaign planning, and hashtag research

•       Growth and optimisation — analytics tracking, performance reviews, A/B testing, and strategy refinement

•       One-off strategy sessions — 60-minute consultations with follow-up documentation

The specific services, deliverables, and pricing for each engagement will be confirmed in writing by email or a separate Service Agreement before work commences. Any services not explicitly agreed in writing are not included.

2

Engagement and Agreement

1.     A binding agreement between MoMorez and the Client is formed when both parties have confirmed the scope of services and pricing in writing, and the Client has paid the applicable onboarding fee or first invoice.

2.     Written confirmation may take the form of a signed contract, an email exchange confirming services, or payment of an invoice.

3.     MoMorez reserves the right to decline any engagement at its sole discretion.

4.     Any changes to the agreed scope of services must be confirmed in writing by both parties before additional work is carried out.

3

Fees and Payment

3.1  Monthly retainer fees are invoiced at the start of each calendar month and are due within 7 days of the invoice date.

3.2  One-off strategy sessions must be paid in full before the session takes place.

3.3  A one-off onboarding fee may apply to monthly retainer packages. This fee covers the initial brand audit, strategy setup, and content calendar planning and is payable with the first monthly invoice.

3.4  All fees are quoted and payable in GBP (British Pounds Sterling).

3.5  Late payments — invoices unpaid after 14 days from the due date will incur a late payment charge of 5% of the outstanding invoice value per month, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

3.6  MoMorez reserves the right to pause or suspend services where payment is outstanding by more than 14 days, without liability to the Client.

3.7  All fees are exclusive of VAT. MoMorez will add VAT to invoices if and when required to do so under UK law.

4

Cancellation and Termination

4.1  Either party may terminate a monthly retainer agreement by providing 30 days written notice to the other party. Notice must be given by email to the address on file.

4.2  The 30-day notice period begins on the date the written notice is received and acknowledged. Services will continue and fees will remain payable during the notice period.

4.3  One-off strategy sessions are non-refundable once payment has been received. If the Client needs to reschedule, a minimum of 48 hours notice must be given. Cancellations with less than 48 hours notice will forfeit the session fee.

4.4  MoMorez reserves the right to terminate the agreement immediately and without notice if the Client:

•       Fails to pay outstanding invoices within 14 days of the due date

•       Engages in conduct that is abusive, threatening, or discriminatory towards MoMorez

•       Breaches any material term of these Terms and fails to remedy the breach within 7 days of written notice

4.5  Upon termination, MoMorez will provide the Client with any content assets created during the engagement that have been paid for in full.

5

Client Responsibilities

The Client agrees to:

1.     Provide MoMorez with timely access to social media accounts, brand assets, and any information reasonably required to deliver the agreed services.

2.     Review and approve content within 48 hours of submission. Delays in approval that affect the publishing schedule are the responsibility of the Client.

3.     Ensure that all information, images, and materials provided to MoMorez are owned by the Client or properly licensed for use, and do not infringe any third-party rights.

4.     Notify MoMorez promptly of any changes to the business, products, or services that may affect the marketing strategy.

5.     Maintain the confidentiality of any login credentials or account access shared with MoMorez and change passwords upon termination of the agreement.

6

Intellectual Property

6.1  All content created by MoMorez — including captions, strategy documents, content calendars, campaign briefs, and visual concepts — remains the intellectual property of MoMorez until full payment for that content has been received.

6.2  Upon receipt of full payment, the Client is granted a non-exclusive, perpetual licence to use the content created for their business. MoMorez retains the right to use the work in its portfolio and for promotional purposes, unless the Client requests otherwise in writing.

6.3  MoMorez does not claim ownership of any materials provided by the Client, including brand assets, logos, photography, or existing content.

6.4  The Client warrants that any materials they provide to MoMorez do not infringe any third-party intellectual property rights. The Client shall indemnify MoMorez against any claims arising from such infringement.

7

Confidentiality

7.1  Both parties agree to keep confidential any sensitive business information shared during the course of the engagement, including but not limited to business strategies, financial information, client data, and pricing.

7.2  This obligation of confidentiality survives the termination of the agreement and continues indefinitely.

7.3  MoMorez will not share the Client's confidential information with any third party without prior written consent, except where required by law.

8

Results and Limitations

8.1  MoMorez will use reasonable skill and care in the delivery of all services. However, MoMorez does not guarantee specific results, including but not limited to follower growth, engagement rates, website traffic, bookings, or sales.

8.2  Social media platforms — including Instagram, Facebook, and LinkedIn — operate independently of MoMorez. Changes to platform algorithms, policies, or features are outside our control and may affect performance. MoMorez accepts no liability for such changes.

8.3  Results from social media and digital marketing activity are influenced by many factors outside MoMorez's control, including the Client's product or service quality, pricing, market conditions, and competitor activity.

9

Limitation of Liability

9.1  To the fullest extent permitted by law, MoMorez's total liability to the Client for any claim arising out of or in connection with these Terms or the services provided shall not exceed the total fees paid by the Client in the three months preceding the claim.

9.2  MoMorez shall not be liable for any indirect, consequential, or special losses, including loss of revenue, loss of profits, loss of business, or loss of data, even if advised of the possibility of such losses.

9.3  Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.

10

Data Protection and Privacy

10.1  Both parties agree to comply with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

10.2  MoMorez will process any personal data provided by the Client only as necessary for the delivery of the agreed services, and will not share such data with third parties without the Client's consent, except as required by law.

10.3  The Client's use of MoMorez services is also subject to our Privacy Policy, available at momorez.co.uk/privacy-policy.

11

Governing Law and Disputes

11.1  These Terms are governed by and construed in accordance with the laws of England and Wales.

11.2  Any disputes arising from these Terms or the services provided will first be referred to informal resolution between the parties. If the dispute cannot be resolved informally within 30 days, either party may refer the matter to mediation or the courts of England and Wales.

12

Changes to These Terms

12.1  MoMorez reserves the right to update these Terms at any time. Updated Terms will be published on our website at momorez.co.uk and clients on active retainers will be notified by email with a minimum of 14 days notice before changes take effect.

12.2  Continued use of MoMorez services following notification of updated Terms constitutes acceptance of those Terms.

13

Contact Information

For any questions regarding these Terms and Conditions, please contact:

Business name: MoMorez (trading name of Margarida N.1 Ltd)

Company number: 16443575

Email: MomorezStore@gmail.com

Website: www.momorez.co.uk

Location: Harlow, Essex, United Kingdom

By engaging MoMorez services, you confirm that you have read, understood, and agree to these Terms and Conditions.

MoMorez  |  Margarida N.1 Ltd  |  Company No. 16443575  |  March 2026